ASK: Organisations with volunteer network

HelpFWD app helps carry out essential tasks for vulnerable people during the pandemic

HelpFWD is a web application that empowers volunteers to help people who cannot commute for their basic day to day needs such as food supplies and medicine. The organisation is looking to increase their volunteer database by offering the application to other organisations who have an existing and approved volunteer network.

How it works:

• People in need raise a help request
• The help request initially shows the general area the request comes from
• Volunteers review, accept and carry out the request
• When a volunteer accepts a help request, the contact details are exchanged between the two parties
• The request/acceptance exchange is crypto-logged to the platform for security reasons
• Verification is supported by a two-factor SMS-based authentication.

The organisation that would like to use the HelpFWD web application must:

• Cover minimal costs – server, telephone and sms
• Be legally and operationally ready for a volunteer vetting processes
• Kindly reference the team that created the app.

Those users that may have difficulties using the internet, can also fully access the platform via a simple phone call.

Anyone can create an account and try it out at https://helpfwd.com/, but the application is designed to operate under the umbrella of governmental bodies or Non-Governmental Organisations (NGOs) for operational and legal (volunteer vetting) purposes.